PR Pro 2020 suddenly stopped working (as of January 15 2020).
It shows the splash screen and goes through some loading stuff (very, very, very slowly).
Finally an error message pops up saying „Premiere Pro could not find any capable video play modules….“ and crashes.

I already tried resetting caches and preferences, reset the NVRAM and PRAM, removed every single plugin I had, uninstalled and reinstalled PR but to no avail.

Mac trackpad stuck down. 'Adobe Premiere Pro could not find any capable video play modules” and a faulty module in Event Viewer as “DVAUI.dll”.

I have PR Pro 2019 installed alongside and it is working just fine (lucky for me I could downgrade some of my PR projects so I could continue working and hold the deadlines).

I already sent out the crash report a few times but didn't hear back from Adobe.

Machine Specs:
OS Version: Mac OS X 10.14.6
RAM: 65536MB
Machine: x86_64
Model: MacPro6,1
CPU * Core count: 12
CPU Frequency: 3500MHz
Bus Frequency: 100MHz
Open GL Renderer: AMD Radeon HD - FirePro D500 OpenGL Engine

Community topic here:
https://community.adobe.com/t5/premiere-pro/premiere-pro-could-not-find-any-capable-video-play-modules-please-update-your-video-display-drivers/m-p/10862082#M247598

9 comments

• same identical issue Premiere and Media Encoder. i reinstalled Mac OS for be sure but still dont work.
  iMac 27 5k 2017 / Premiere Pro 14.0.3

  Submitting..

Issue 1: 'Adobe Premiere Pro could not find any capable video play modules”

'Adobe Premiere Pro could not find any capable video play modules” and a faulty module in Event Viewer as “DVAUI.dll”.

Issue 2: Premiere Pro splash screen hangs on “ExporterQuickTime.PRM/ImporterQuickTime.PRM”

Excel shortcuts for mac pdf. Premiere Pro splash screen hangs on “ExporterQuickTime.PRM/ImporterQuickTime.PRM”

Issue 3: 'Incompatible Video Codec Found error with QuickTime.'

Adobe Media Encoder shows the error, 'Incompatible Video Codec Found error with QuickTime.'

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